Located in the Tangram luxury shopping center in Flushing, New York, KYO is a modern tea and light dining brand inspired by Japanese minimalism. With its clean design and refined menu, KYO offers a calm, premium experience in the heart of a busy urban hub.
As customer traffic quickly increased after opening, KYO faced a key challenge: how to maintain a light luxury atmosphere while handling peak-hour demand efficiently. Long lines risked breaking the elegant flow of the space. Guests expected fast, self-service options, while the brand also wanted to promote new items and build membership—without feeling pushy or disruptive.
KYO chose MenuSifu's complete tea solution to support both experience and efficiency.
At the counter, POS iPad Terminal integrates seamlessly into the store's design, enabling fast ordering, add-ons, and redemption with just a few taps. Real-time sales and product data help the team stay agile and informed.
During rush hours, self-ordering Kiosk reduces front-counter pressure and keeps traffic moving. Guests order and pay at their own pace, while the system naturally highlights new products and encourages membership sign-ups—turning marketing into part of the experience.
Orders flow directly into production, with order status screens and SMS notifications keeping guests updated. Scanning to call ensures smooth pickup and prevents crowding.
With MenuSifu in place, KYO significantly improved peak-hour efficiency, reduced counter congestion, and increased membership engagement—while preserving the clean, elegant rhythm of the space.
By combining light luxury aesthetics with high-performance operations, KYO delivers an experience that feels effortless, refined, and perfectly in control.
