Kpot: Redefining AYCE Dining with Smart E-Menu Ordering

Kpot is a fast-growing chain known for its interactive hot pot and Korean BBQ experience.

Under the All You Can Eat (AYCE) model, traditional paper menus and manual ordering quickly became limiting.

• Thick menus slowed decision-making.
• Servers had to explain packages, take orders, return for add-ons, and repeat the process.
• During peak hours, staffing pressure increased and mistakes became harder to avoid.
• More importantly, uncontrolled AYCE ordering risked food waste and heavy kitchen overload.

Kpot needed a system built for AYCE—not just a faster menu.

They chose MenuSifu's E-Menu tablet ordering solution.

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With E-Menu tablets, servers can select the appropriate plan (hot pot, BBQ, or combo) directly on the device based on guest preference. The system automatically displays only the eligible items, removing confusion and eliminating manual explanation. Rich visuals and descriptions replace paper limitations and help guests decide faster.

Once seated, guests can add items on their own at any time through the tablet, without waiting for a server. Orders go straight to the kitchen, keeping the flow continuous and smooth.

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For AYCE operations, MenuSifu also built in smart ordering rules:

• Round limits to control how many items can be ordered at a time
• Time-based controls to manage dining pace
• Item limits help control food costs

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This ensures that even with self-ordering, orders stay controlled, waste is reduced, and the kitchen is not overwhelmed.

As a result, Kpot no longer needs a large service team to manage the flow. Serve more tables with fewer staff, without sacrificing the guest experience.

For Kpot, E-Menu is not just a digital menu—it is a core operational system designed specifically for AYCE dining. It transforms complex hot pot and BBQ service into a scalable, high-efficiency model.

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