Located in the heart of Palo Alto, Imperial Treasure is known for its authentic Peking duck and modern Chinese fusion cuisine. It has become a go-to destination for Silicon Valley’s tech crowd—and even Meta founder Mark Zuckerberg has been spotted dining here.
Behind the refined dishes and elegant atmosphere, the team at Imperial Treasure has a clear goal: deliver a premium dining experience without sacrificing speed, efficiency, or service quality, even during peak hours.
As the restaurant grew in popularity, so did the operational pressure.
Long wait times during busy periods led to guest frustration and lost walk-ins. Traditional table-side ordering and checkout were slow and labor-intensive. Managing orders across multiple third-party delivery platforms was messy and error-prone, while high commission fees continued to eat into margins. Most importantly, decisions were still being made largely on experience rather than data.
Imperial Treasure needed a smarter, more connected system to keep up with demand—without compromising service.
That's when they partnered with MenuSifu.
With Waitlist, guests can now join the queue in under 10 seconds and receive real-time SMS updates on their table status. Hosts can clearly see table availability and turnover at a glance, while guests can leave special requests in advance—making the experience smoother and more personalized from the moment they walk in.
Servers use POS Pay Pad for tableside ordering and payment. They can recommend signature dishes, send orders directly to the kitchen, and close out checks right at the table. Guests pay with credit card, Apple Pay, or other digital wallets, and complete tips and signatures in one step—no back-and-forth, no waiting.
For delivery orders, Central aggregates Uber Eats, DoorDash, Grubhub and 50+ platforms into one system, automatically syncing orders to the POS and kitchen. Menus, prices, and photos stay consistent across all channels with one-click updates. At the same time, Imperial Treasure uses MealKeyway for direct online ordering, reducing reliance on third-party platforms and avoiding high commission fees.
Everything is tied together through POS MX, MenuSifu’s intelligent operation hub. Real-time sales reports, dish performance, peak hour analysis, staff efficiency tracking, and inventory insights give the team full visibility into their business—turning daily operations into data-driven decisions.
The impact was immediate and measurable.
Imperial Treasure has always won customers with exceptional food. With MenuSifu, they now deliver an experience that is just as exceptional behind the scenes. From waitlist to checkout, from kitchen to online orders, every step is faster, smoother, and smarter.
Today, Imperial Treasure isn't just a favorite among Silicon Valley's tech elite—it's also a model of how modern Chinese restaurants can scale with confidence through digital transformation.
